Terms and Conditions
We welcome you to DonBet Casino, an online gaming platform that offers a wide range of games, promotions, and services. Please read these Terms and Conditions carefully before using our website or any related services.
Acceptance of the Terms
By accessing and using our website, mobile app (if applicable), or any other related service, you agree to be bound by these Terms and Conditions. If you do not accept all the terms and conditions stated here, please exit this website immediately.
Eligibility Requirements
You must be at least 18 years old to use our services. You may only create one account per user. We reserve the right to request proof of age or identity from any user who appears to be under 18 or has created multiple accounts.
Geographic Restrictions
We operate in compliance with local laws and regulations. If you are accessing DonBet Casino from a country where online gaming is restricted, please note that we may not be able to provide our services to you. Currently, users from the Netherlands and USA are prohibited from registering an account with us.
Account Registration Rules
To create an account on DonBet Casino, follow these steps:
One-Account-Per-User Policy
You are only permitted to create one account per user. Creating multiple accounts is considered a serious breach of our rules and may result in the suspension or closure of all related accounts, including any associated winnings or bonuses.
Identity Verification and KYC
We reserve the right to request identification and age verification from users at any time. You must provide accurate information during registration, and you agree that we can use this data for regulatory compliance purposes.
Account Accuracy Obligations
You are responsible for maintaining the accuracy of your account information, including your login credentials and contact details.
Login Credentials and Password Protection
Please keep your login credentials confidential to prevent unauthorized access. We cannot be held liable for any losses resulting from compromised or forgotten passwords.
Restricted Behaviour and Prohibited Activities
We reserve the right to prohibit behaviour that we consider abusive, unfair, or otherwise detrimental to our platform. Specific examples include:
Bonus and Promotion Rules
DonBet Casino offers various promotions, bonuses, and loyalty rewards. Please note the following:
Wagering and Gameplay Conditions
Please familiarize yourself with our house rules, which can be found in the 'Help' section of this website. We reserve the right to modify or cancel any games, promotions, or services without prior notice.
Bonus Abuse Prevention
We have measures in place to prevent bonus abuse. These include but are not limited to: deposit limits, loss limits, session time limits, cooling-off periods.
Deposits and Withdrawals
Currently, we support various payment methods including Visa, Mastercard, Skrill, Neteller, Trustly, and cryptocurrencies (BTC, ETH, LTC). The minimum deposit is £10, with a maximum per transaction of £5,000. Processing times may vary depending on the chosen method.
Verification Before Withdrawals
We reserve the right to request additional verification or documentation before processing withdrawal requests. This includes but is not limited to: proof of address, ID documents.
Processing and Review Procedures
Withdrawal requests will be processed within 24-72 hours after verifying your account information. In cases where our anti-money laundering measures flag unusual activity, we may delay or deny a withdrawal request.
Responsible Gambling Expectations
We encourage all users to gamble responsibly and set their own deposit limits. If you suspect that someone else is using your account, please contact us immediately.
Self-Exclusion and Account Restrictions
You can exclude yourself from playing on our platform for a minimum of 6 months or permanently by contacting our support team. Once excluded, we will cancel any existing accounts, bonuses, and pending withdrawals associated with you.
Game Fairness and RNG Systems
Our games are certified using Random Number Generators (RNGs) to ensure fairness. However, as DonBet Casino operates in an international environment, specific jurisdictional laws may limit our ability to audit each game individually.
Technical Interruptions or Voided Gameplay
We reserve the right to suspend gameplay due to technical issues or maintenance without notice. Please note that no refund or compensation will be provided for any lost wagers during these periods.
Suspension or Closure of Accounts
DonBet Casino reserves the right, but is not obligated, to suspend or close any account at its discretion. This includes cases where users engage in restricted behavior or activities, or fail to comply with our terms and conditions.
Intellectual Property and Platform Ownership
This website and all related content are owned by DonBet Casino. All rights reserved. You agree not to copy, distribute, or modify any part of this platform without prior consent from us.
Limitation of Liability
DonBet Casino does not guarantee winnings, profitability, or other performance metrics. We accept no liability for damages, including but not limited to: losses, direct, indirect, incidental, consequential, exemplary, special, punitive damages arising out of your use of our services.
Modification of Terms
We reserve the right to modify these terms and conditions at any time without prior notice. Please review this page regularly for updates.
Contact or Support Guidance
If you have a question about our terms and conditions, please contact our dedicated support team via live chat, email, or phone (available languages include English). We are here to help.
Applicable Licensing or Regulatory Oversight where Relevant
We operate under the jurisdiction of Curaçao Gaming Authority. Please note that specific requirements may vary depending on your country of residence and local laws governing online gaming.
By continuing to use DonBet Casino's services, you agree to be bound by these Terms and Conditions as well as any applicable legislation in your country or region.
